What you tell us stays with us. In writing, both ways.
Before the first working session we sign a mutual non-disclosure agreement. Not as a formality — because you are about to show us your numbers, your problems and the things you do not say out loud in front of your own team.
Trust is a document, not a feeling.
Trust is a document, not a feeling.
Confidentiality only works when it runs both ways. We ask you not to pass our methods, materials, pricing or internal documents to third parties, and not to use them to brief another agency. It is the same standard we hold ourselves to — nothing more, nothing less.
Why we put it on paper
We have been on the other side of a handshake that turned out to be worth nothing. It cost us years and it taught us the only lesson worth passing on: write down what you agreed, while everybody still agrees. A signed NDA is not distrust — it is the moment two serious companies decide to protect each other before anything goes wrong.
Six things we put in writing.
Signed before we see anything
Before the first workshop, before the first file, before you send us a single number. Nothing starts without it.
It covers everything, not just the numbers
Finances, margins, suppliers, contracts, plans, the team, the family situation behind a decision — and the fact that we work together at all, if you prefer it that way.
Your solution is not resold
What we design for you is designed for your market and your margins. We do not carry it to the next client in your sector — and where it matters, we write that exclusivity into the contract with a period attached.
Everyone who touches the project is bound
Us, and any specialist partner we bring in. They sign before they see your material, and we stay responsible for them in front of you.
It works in both directions
You are protected, and so are our methods, tools and materials. Fair is fair — and when we are paid in profit share or equity, the same clause protects the value we are building together.
It ends the way it started — in writing
When the project closes, you get everything: files, sources, passwords, documents. We delete what we no longer need and confirm it. No hostage-taking, no "we still hold your logo files".
And we ask for the same
Confidentiality only works when it runs both ways. We ask you not to pass our methods, materials, pricing or internal documents to third parties, and not to use them to brief another agency. It is the same standard we hold ourselves to — nothing more, nothing less.
The wording of the agreement is prepared with lawyers. Ours draft our side, yours review and confirm theirs, and nothing is signed until both sides are comfortable. We are not a law firm and we will always tell you to have the document reviewed before signing.
Want the NDA before the first conversation?
Write to us and we will send it over before we talk. Plenty of clients start exactly this way.
Let's create something extraordinary together.
Southampton, Hampshire, United Kingdom
United Kingdom · United Arab Emirates
Most of our clients come through a recommendation. We take on a limited number of projects at a time, because this work only makes sense when we are properly inside the business — so if we cannot start straight away, we will tell you honestly when we can.
Fill out the form and we will get back to you as soon as possible. A sentence about what is not working is enough to start.